TERMS OF MEMBERSHIP

Please review our Membership Terms carefully so we are both on the same page, OK?


Subsriptions automatically renew unless you cancel or we terminate your account.  


By purchasing a Subscription, you agree to the terms below: 


1. Quarterly Subscription: If you sign up for a Quarterly Subscription, you will be immediately billed $99 (as a non-refundable purchase) and that season’s Box will be the first box you receive. If you're in between Seasons, we will curate a box that's suitable for the Season you are in with timeless/seasonless pieces.  


Winter Box: Starts Shipping Dec.1st

Spring Box: Starts Shipping March.1

Summer Box: Starts Shipping June. 1st

Fall Box: Starts Shipping Sept.1st


A “Quarterly" Subscription consists of an initial Seasonal "Look" box sent out to you when you initially place your order and 3 additional seasonal boxes sent out quarterly thereafter, FROM THE DATE YOU ORDER. For example If you order March 1st we will send your first box immediately, then June 1st, September 1st and December 1st (so, four times a year).


Quarterly Memberships automatically renew each quarter (i.e., every 3 months) and, unless you timely cancel, you will be charged as described above.


2. Yearly Subscriptions (Yearly Pre-pay):  If you choose a Yearly Subscription, your subscription will include the same Boxes as you would receive under a Seasonal Membership. If you sign up for an Yearly Membership, you will be immediately billed $376 (as a non-refundable purchase). 


Annual Memberships automatically renew on the Anniversary of your first initial membership box purchase (for example if we use the example above. If you purchase your Yearly membership on March 1st, it all renew March 1st o the following year). Unless you timely cancel, you will be charged for the next annual Membership Term on the 1 yr Anniversary Date. 


3.  Cancellation Policy. Customers may cancel at any time, subject to the time frames below. We do not place “holds” on Memberships.

In order to cancel your Subscription, you must do one of the following: ; (a) log into your  member account and cancel your subscription. (b) email us at support@passion-ista.com, indicate that you wish to cancel and follow the instructions that we send you.  


Cancellations must be effected prior to the billing date of the Membership renewal. For Quarterly Memberships, this means that you must cancel before the billing date for the next Quarter. For Annual Memberships, you must cancel prior to the billing date for the next annual period.


4.  Each Box contains a RANDOM assortment of Product.  Curated especially for you by our Stylists depending on the preferences you choose. You do not get to pick specific items. That's the fun of it! Who doesn't like a surprise! But not worries, we do have Member-only Flash sales where you have the chance to purchase some of your favourite items!



5. Gifts. Members may choose to send their orders to a different address than their own (within the United States and Canada) or you may purchase a Gift Card.


6.  Member only sales. Every season we may offer additional, discounted products during pop-up flash sales offered to members only. 


7.   Shipping and Taxes. For each Box we may also charge applicable taxes. Shipping is a flat rate of $10 within Canada and $20 within the US. Boxes are curated and shipped immediately after order is placed. US order may include Border processing times. Please allow 2-4 weeks for delivery. 


8. Data Transfers. As stated in our Privacy Policy, we may transfer your billing information to our third-party payment processors, other service providers, and certain trusted third parties.


9. Questions? If you have any questions, please contact us at:

support@passion-ista.com 


Now let's you SPOILED!